Delivery & Returns

  • Standard UK Delivery: Delivered to an address in the UK within 3-5 business days.
  • Next-Day UK Delivery: Delivered to an address in the UK the day after purchase. Please note that orders must be placed before 12PM for guaranteed next day delivery.
  • International Shipping: Delivered to any address that is not in the UK. The time of arrival for products with this delivery package will differ dependent on the country. Please allow up to 2 weeks for your order to arrive before contacting us.
*Internationally shipped packages have variable prices which depends on the country. Please select this package at checkout to see the price.

Returns

Had a problem with one of our products and want to return it to us?

Tickets
If you've ordered a ticket from us and need a refund for any reason, please contact us within 7 days of your purchase. Please note: If we have to change a venue for a show, the 7 day return policy will be re-instated from the date that you are notified.
Other Products
If you've ordered a book, article of clothing or any other product apart from an event ticket and need a refund, please contact us within 30 days of your purchase.
If you have any queries or concerns about deliveries or returns, please do not hesitate to contact us.