'Walmart is beginning to use AI surveillance of shoppers on Long Island in a move that is bound to generate some major privacy concerns. In particular, Walmart uses its artificial intelligence (AI) to get vast amounts of data about customer behavior.
To elaborate, AI observes shoppers through cameras at a Walmart Neighborhood Market in Levittown, New York, Tech Crunch reports. So, AI watches shoppers as they buy food for their families.
Tech Crunch claims Walmart only uses the data that AI gathers to determine inventory levels. However, Walmart admits to collecting 1.6 terabytes (one million bites) of customer-behavior data per second in an on-site data center. Ironically, the data center computers are on display to the public.
Walmart Experiments On Shoppers
Notably, Walmart is conducting a behavioral science experiment on Long Island shoppers. For example, Walmart calls the Levittown Neighborhood Market the Intelligent Retail Lab (IRL).
Moreover, Walmart concedes that the IRL’s purpose is to test technology in a real-world environment. In essence, Walmart is experimenting on customers. People are basically paying for the experience of being Walmart’s guinea pigs.
Walmart’s in-house think tank and incubator Store No 8 runs the IRL. Specifically, they named Store No 8 for the first Walmart that Sam Walton opened in Morrilton, Arkansas, in 1962.
The Morrilton outlet was the eighth discount store Walton opened. Nevertheless, it was the first store to carry the Walmart name.
Store No 8 is experimenting with a wide variety of technologies including robotics, AI, machine learning, robot process automation, virtual reality (VR), and deep learning. Store No 8 is located in Hoboken, New Jersey, and New York City, but not in Walmart’s hometown of Bentonville, Arkansas.'
Read more: AI Surveillance Of Shoppers: Walmart’s Newest Tool To Grab Your Data