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'Two G4S ambulance crew members have been suspended after leaving a voicemail message for a vulnerable patient in which they suggested they could “beat the fuck” out of him and then claim self-defence.
The driver of the two-man non-emergency ambulance crew could be heard telling his colleague that “beating a patient to a pulp” was preferable to “being beaten to a pulp”, even if they were prosecuted. His colleague suggested that to do so would simply result in a six-month suspension while they were investigated.
The patient, who does not want to be named, told the Guardian he was sent the ambulance on 8 May to take him for an MRI scan on his lower abdomen after a stomach rupture. He has mental health problems and had been rehoused in temporary emergency council accommodation in Kent the previous week.
The driver of the G4S vehicle left a message saying the crew would be a few minutes late to take him to William Harvey hospital in Ashford, Kent.
“He’s homeless, he’s aggressive, he’s suicidal, so he ain’t gonna be the best, is he?” the driver can be heard to say. “You don’t need to take him if you don’t feel safe with him. That’s why we’ve got the fire extinguisher. Take it off the hook now and you’ve got something to hit him with. You’d rather be prosecuted, wouldn’t you, for beating a patient to a pulp than that patient beating you to a pulp, wouldn’t you, as a choice of the two?”
After his colleague agrees, the driver continues: “D’you want a broken arm, a broken jaw, black eyes, or do you want to beat the fuck out of someone and then get prosecuted? You could still say it was self-defence.” His colleague then adds: “And get suspended for six months while they check up on it.”
The driver concludes: “[At] least you’re able to sit in your garden. You wouldn’t be able to get into your garden with a broken leg, would you?”
At the end of the four-minute message, the driver realises they are still being recorded. “That was a long message on his phone,” he says, without appearing to register the significance of what the two have said.
The patient, aged 43, had not been picked up by the two crew members before and has no history of being aggressive towards G4S staff. He said the message left him distraught.'
Read more: G4S ambulance staff left message saying they could beat up patient