'Facebook has admitted its $200 Portal device, which goes on sale today in the US, will monitor user activity to serve lucrative personalized ads to owners.
The firm claims it collects devise usage information to understand how Portal is being used and 'improve the product.'
It also admits that in the event the device crashes, 'small fragments of video and audio information that are less than one second in length' are sent to the firm.
Facebook has struggled to curb concerns that the Portal and the $349 Portal+ won't become surveillance devices - and some reviewers refused to review the device in their home due to privacy fears.
The Portals are equipped with speakers, microphones and an AI-infused, wide-angle camera that can follow users around the room and adjust the view accordingly.
What's more, many users are finding it hard to look past Facebook's recent privacy controversies, including the Cambridge Analytica scandal in March, which resulted in 87 million users' information being shared with a Trump-affiliated research firm without their knowledge.'
Additionally, Facebook announced in September that it had been hit by its worst-ever data breach, with hackers gaining access to 50 million accounts.
Since then, the social media giant has been working to repair its relationship with its more than 2 billion users worldwide.
It revealed two new video communications devices, the Portal and Portal+ last month.
Now, Facebook is hoping to clarify just exactly what they can and cannot do inside your home.'
Read more: Facebook says its controversial new $200 ‘Portal’ video-calling device DOESN'T listen in on users - but admits it will monitor how you use it to create targeted ads
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